This page was created to test our emergency site. This is temporary and will be shut down after testing is completed.

Pay Bill Create a Case Apply for service
Sign In
City of Palm Coast
  • Community
    Community
    Popular Links
    Capital Projects Garage Sales Golf Permitting Job Openings Planning Projects
    Discover

    Explore the beautiful vistas that make Palm Coast an incredible place to call home

    Discover Palm Coast
    About Palm Coast Activities Agendas Arts District Be Local Buy Local Business & Growth Cable Landing Station Citizens Academy Community Calendar Contact Information Emergency Management Garage Sales Garbage Collection Host an Event in Palm Coast Housing Services Local Business Search Maps Palm Coast Historical Society Palm Coaster Newsletter Public Safety Recreation & Events Social Westward Expansion
  • Connect
  • Departments
    Departments
    Popular Links
    Capital Projects Garage Sales Golf Permitting Job Openings Planning Projects Activities and Events
    Team

    Get to know the team that keeps our beautiful city running!

    Team Palm Coast
    Animal Control Building Business Tax Receipt City Clerk City Manager Code Enforcement Communications & Marketing Community Development Customer Service Engineering Finance Fire Human Resources IT Parks & Recreation Planning & Zoning Procurement Public Works Stormwater Utility Department
  • Government
    Government
    Popular Links
    Capital Projects Garage Sales Golf Permitting Job Openings Planning Projects Financial Transparency Dashboard
    Learn

    Everything you need to know about living and working in Palm Coast!

    Learn Palm Coast
    City Logo Use Request Agendas & Minutes Budget and Financial Reports City Attorneys City Charter City Codes and Ordinances City Council City Employment E-Bikes Emergency Preparedness Environmental Stewardship File a Risk Management Claim Finance Transparency Dashboard Get Involved Keep PC Clean Lien Request Palm Coast Progress Traffic Calming Program Weekly Newsletter
  • Jobs
  • Parks
    Parks
    Popular Links
    Capital Projects Garage Sales Golf Permitting Job Openings Planning Projects
    Play

    Palm Coast has parks, trails, and activities that are fun for every age!

    Play Palm Coast
    Belle Terre Park Bird of Paradise Nature Reserve Central Park in Town Center Community Center & Park Heroes Memorial Park Indian Trails Sports Complex James F. Holland Memorial Park Lehigh Trailhead Linear Park Long Creek Nature Preserve Palm Coast Aquatics Center Palm Harbor Golf Club Ralph Carter Park Seminole Woods Neighborhood Park Southern Recreation Center The Stage At Town Center Waterfront Park
Sign In
Search
Palm Coast Connect Icon
Connect
Palm Coast Utility Icon
New Utility Service
Palm Coast Building Services Icon
Building
Palm Coast Bill Pay Icon
Pay Bill
Palm Coast City Contacts Icon
Contacts
Palm Coast Feedback Icon
Feedback

Quick Contact Numbers

Customer Service
(386) 986-2360
Animal Control
(386) 986-2520
Building Services
(386) 986-3780
Code Enforcement
(386) 986-3764
Communications & Marketing
(386) 986-2564
Finance Department
(386) 986-2360
Human Resources
(386)-986-3718
Fire Department
(386) 986-2300
Purchasing & Contracts
(386) 986-3730
Parks & Recreation
(386) 986-2323
Flagler County Community Info
(386) 313-4111
Flagler County Sheriff
(386) 437-4116

Give Feedback

Loading...
Saving Feedback

Thank you for taking the time to provide valuable feedback.

What do you think of the new website?



Hurricane.jpeg
Emergency Preparedness
Hurricane Milton important emergency updates
Emergency Updates
pep maintenance image 2
PEP Tanks
Resized_20220910_093127001.jpeg
Trash Schedules
Utility FAQs
Swale FAQs
City Facility Info

Create A Case

Animal
Building & Site Inspections [Emergency]
Other
Sewer
Stormwater
Streets
Trash
Tree Concern
Utilities

Newsroom

storm damage assessment for palm coast homes following hurricane

Building and Code Departments Conduct Preliminary Damage Assessment

Oct 14, 2024

After completing the Preliminary Damage Assessment, it was determined that 102 homes were affected. To report storm-related damage to your home's structure or water intrusion inside, submit a case under the Storm Damage icon. 

Read More

City of Palm Coast Storm Debris Pickup to Begin Wednesday, October 16

City of Palm Coast Storm Debris Pickup to Begin Wednesday, October 16

Oct 13, 2024

Storm debris collection will begin in the City of Palm Coast on Wednesday, October 16. FCC will collect bagged and containerized debris, and the City’s Storm Debris Contractor will remove unbagged storm debris.

Read More

FEMA Assistance Hurricane Milton

Federal Emergency Management Agency (FEMA) announces Flagler County residents eligible for assistance following Milton as of October 12

Oct 12, 2024

Sharing on behalf of Flagler County Emergency Management: Flagler County residents can apply at www.disasterassistance.gov to begin the process. 

Read More

hire a licensed contractor for home  repairs

City of Palm Coast Urges Residents to Use Licensed Contractors for Storm Repairs

Oct 12, 2024

In the aftermath of Hurricane Milton, the City of Palm Coast strongly urges residents to exercise caution when selecting contractors for property repairs. Choosing a properly licensed contractor is essential to avoid potential scams and ensure quality work. Residents should be particularly cautious of door-to-door solicitors offering quick fixes or deals that seem too good to be true.

Read More

All News

Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Concern

Once the case is created it will be dispatched to a field technician. Do not forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Misc Drainage Issue

Choose this category if you are having misc drainage issues. Check out this link to learn about your swales and our maintenance schedule. Read More

Create Case
Construction Drainage Issue

Choose this category if you are having drainage issues related to construction. Check out this link to learn about your swales and our maintenance schedule. Read More

Create Case
Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Pep alarm going off

The red light is part of an audio-visual high water alarm. Should the PEP system malfunction, the red light will come on and an audible alarm will sound. If this happens, you should press the audible alarm silence button located on the bottom of the panel then submit a case and a city employee will get dispatched out to repair the tank.

Create Case
Sewer overflow in yard

Once submitted a technician will be dispatched out. Please minimalize water usage until our city staff has maintained the tank. 

Create Case
Pep alarm won't turn off

The red light is part of an audio-visual high water alarm. Should the PEP system malfunction, the red light will come on and an audible alarm will sound. If this happens, you should press the audible alarm silence button located on the bottom of the panel then submit a case and a city employee will get dispatched out to repair the tank.

Create Case
Lift Station alarm going off

Once the case is submitted we will dispatch a technician out to service the lift station. 

Create Case
Sewer backing up into house

Once submitted a technician will be dispatched out. Please minimalize water usage until our city staff has maintained the tank. 

Create Case
Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Sewer Overflow in yard - No Power

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Back up in home - No Power

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Flooding - Water coming into house

Please report if water has made it inside your garage or home, any photos you have are helpful. Your case will be dispatched to staff for assessment.

Create Case
Flooding Street

Residential Streets are designed as secondary conveyance once swales fill. Once rain stops, the water typically recedes quickly. If the water is covering the crown of the road please open a case so we can dispatch a field a technician to inspect and close roads as needed. Any photos are helpful.

Create Case
Canal Issue

Once the case is created it will be dispatched to field technician for inspection. Don’t forget that your can track the progress of your case from start to completion if you login / register.

Create Case
Ditch Issue

Once the case is created it will be dispatched to field technician for inspection. Don’t forget that your can track the progress of your case from start to completion if you login / register.

Create Case
Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Street Sign Down

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Street Light out

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Question/Concerns

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register. Any changes in the trash schedule will be posted at the following link: https://www.palmcoast.gov/customer-service/garbage

Create Case
Missed garbage pick up

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register. Any changes in the trash schedule will be posted at the following link: https://www.palmcoast.gov/customer-service/garbage

 

Create Case
Missed yard waste pickup

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register. Any changes in the trash schedule will be posted at the following link: https://www.palmcoast.gov/customer-service/garbage

 

Create Case
Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Tree down on FPL line

Once the case is created we will reach out to Florida Power and Light to remove it before the tree can be removed. 

Create Case
Tree blocking the road

Please provide location of where the tree is and if it is blocking the road. We will dispatch out public works to investigate and remove the tree.

Create Case
Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Tree fell on house/structure

Create Case
Palm Coast Connect - Create A Case

Let's make sure we can get your issue handled quickly.
What is this request for?

Water leak

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
No water/Low presssure

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Pep Alarm going off

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Sewer overflow in yard

Once submitted a technician will be dispatched out. Please minimalize water usage until our city staff has maintained the tank. 

Create Case
Pep alarm won't turn off

The red light is part of an audio-visual high water alarm. Should the PEP system malfunction, the red light will come on and an audible alarm will sound. If this happens, you should press the audible alarm silence button located on the bottom of the panel then submit a case and a city employee will get dispatched out to repair the tank.

Create Case
Lift Station alarm going off

Once the case is submitted we will dispatch a technician out to service the lift station. 

Create Case
Sewer backing up into house

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case
Question/Concern

Once the case is created it will be dispatched to a field technician. Don't forget that you can track the progress of the case from start to competition if you log in and register.

Create Case

Palm Coast Connect logo

City of Palm Coast
160 Lake Avenue
Palm Coast, FL 32164
386.986.2360

Monday-Friday 8am-5pm

Facebook link logo
Instagram link logo
Twitter link logo
Youtube link logo
  • Accessibility
  • Contacts
  • Employees
    • Webmail
    • ESS
    • Internal Job Postings
    • Palm Coast U
  • Emergency Preparedness
    • Emergency Management
    • Flagler County Emergency Management
    • Flood Preparedness
    • ALERT Palm Coast
  • Privacy Policy
  • Report Fraud
  • Palm Coast Amazon Alexa Skill logo